It's a difficult one to discuss because the UK has such a diverse range of individuals within their own rights to choose how they operate. When we rolled out the NHS COVID-19 App, we really struggled due to the following reasons
- Numerous individuals not downloading/not having access to a mobile to download the App
- Media/one off tweeters claiming big business/government wanted their data when realistically it wasn't that but Media loves the hype
- The Tech wasn't ready. These apps take years to make, let alone perfect.
Having been part of the COVID-19 Programme, it was hard enough as it was at times to coordinate across the board (getting tests done, providing facilities with equipment/tests/resources) and to add digital transformation perfection is seriously difficult on top of that.
I'm more than happy to sign up as realistically, if you trust a company (apple, tesco, amazon, even wasps) with your details/personal info, will trusting the government be that bad? If COVID passports get us up and running then fantastic but realistically there will be a significant percentage who either won't have one, won't want one or won't care and that will undermine the whole plan.