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Author Topic: Credit for the 3 missing matches for last season  (Read 4151 times)

MarleyWasp

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Credit for the 3 missing matches for last season
« on: August 26, 2021, 10:19:57 AM »
I've received an e-mail from the club saying that Ihave credit for the three matches which were included with the Season Membership Plus last season that we couldn't attend. The worrying thing is it's telling me I have £237 in credit, which is baffling as I am in the lowest category and my season membership only cost £240. Has anyone else received a similarly baffling e-mail?

TheTameWasp

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Re: Credit for the 3 missing matches for last season
« Reply #1 on: August 26, 2021, 10:25:56 AM »
Yes indeed

I phoned them up seconds after I recieved it and I was the first to report it.

It's almost certainly a mistake, he thinks the email has been generated using the wrong column and that my season membership is still active & safe.

While I was talking to the guy his switch board lit up.

St Bruno

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Re: Credit for the 3 missing matches for last season
« Reply #2 on: August 26, 2021, 10:26:20 AM »
Yes, I have. They say I've got a £437 credit.
I'm going to see if I can donate it back to the club.

Neils

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Re: Credit for the 3 missing matches for last season
« Reply #3 on: August 26, 2021, 10:39:40 AM »
Likewise weird amount too.

I assume they will correct it quickly.
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NorthYorksWasp

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Re: Credit for the 3 missing matches for last season
« Reply #4 on: August 26, 2021, 10:54:43 AM »
Another one here as well. £460, that would come in handy if they want to credit it back to my account 😀😀. Had already renewed our ST so will wait to see.

MarleyWasp

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Re: Credit for the 3 missing matches for last season
« Reply #5 on: August 26, 2021, 10:58:20 AM »
E-mail with the correct amount should be sent later today.

Interesting that, 7 years after I first suggested it, they're issuing digital season tickets compatible with Google Pay or Apple Pay for those with NFC enabled smartphones.

Neils

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Re: Credit for the 3 missing matches for last season
« Reply #6 on: August 26, 2021, 11:46:11 AM »
Correction email now received!
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Shugs

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Re: Credit for the 3 missing matches for last season
« Reply #7 on: August 26, 2021, 11:49:08 AM »
Yes, obviously a mistake. My credit is apparently nearly £300. I hadn't realised the credit could only be used to buy tickets for games. I wasn't intending on taking the refund but the offer of tickets to season ticket holders is a tad odd.

bigad82

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Re: Credit for the 3 missing matches for last season
« Reply #8 on: August 26, 2021, 11:53:22 AM »
Corrected email received £42 credit.
Ringing the club to ask them to donate to a Wasps charity if possible.

MarleyWasp

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Re: Credit for the 3 missing matches for last season
« Reply #9 on: August 26, 2021, 11:53:52 AM »
I think that we're guaranteed a knockout game in Europe, so presumably it can be used for that.

hookender

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Re: Credit for the 3 missing matches for last season
« Reply #10 on: August 26, 2021, 12:27:01 PM »
I think that we're guaranteed a knockout game in Europe, so presumably it can be used for that.

Wishful thinking?

Neils

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Re: Credit for the 3 missing matches for last season
« Reply #11 on: August 26, 2021, 12:43:03 PM »
A bit restrictive to require it only to be spent on tickets. As STHs we generally have our match tickets so needs to be spent on others.
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Neils

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Re: Credit for the 3 missing matches for last season
« Reply #12 on: August 26, 2021, 12:44:12 PM »
I think that we're guaranteed a knockout game in Europe, so presumably it can be used for that.

Really - I thought that we only had limited chance of reaching the "Round of 16".
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MarleyWasp

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Re: Credit for the 3 missing matches for last season
« Reply #13 on: August 26, 2021, 01:50:09 PM »
I think the sides that don't make the Last 16 of the Champions Cup will go into the Challenge Cup.

Neils

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Re: Credit for the 3 missing matches for last season
« Reply #14 on: August 26, 2021, 02:03:38 PM »
I think the sides that don't make the Last 16 of the Champions Cup will go into the Challenge Cup.

Ah ok. We are in the realms of the Euro Confusion Cups! Bonkers.
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