This type of chaos and disorganisation happens when you sub contract out the management of such things to professional companies to the lowest bidder who pay minimum wage. It is something specially British/American to do, to think a race to the bottom will produce quality. Be it cleaners, caterers, drivers, hospitality staff, care staff, building trades. That model might make sense for one off events, but not for running ongoing organisations. As Brexit and Covid have bitten, so the weaknesses of that approach have been laid painfully bare. One can hope that a lot of the 'gig' economy collapses, not through regulation, but through the one thing its supporters said was its strength; competition.
You might think that a somewhat one eyed political rant (but I am not a political beast, simply a grumpy old man), but look carefully around. In my area all manner of businesses who used the gig economy to fuel their operations are now desperately looking for low paid staff, and finding none. I heard a survey on the radio at the weekend that said over 1 million over 50s have left the labour market. Not Brexit related. People with a right to live and work in the UK. Simply left the labour market. Retired, or retired early. There is also an increased reluctance of young people in tertiary education to undertake gig working. The Brexit thing has had an effect, yes, but I am not so sure it is as much as the press bleat on about. Some workers have left, especially those working in the gig economy, but there are plenty of able unemployed people around to take their places, yes? Although they do seem a little reluctant to to those crappy jobs for minimum wage.
Do all clubs do the same contracting out, or do it as badly?