Much of what has been said I agree with but to try to see where the club/owners are coming from (difficult). Covid must have hit the overall business very hard and they have to get the "whole" out of it not just the Sports Clubs.
As I understand it the halls are not available this year because of builder work - this has impacted the Clubhouse and the South Entrance. I understand (building press) that the upper and lower halls are now linked internally. This has meant the Fan Zones (never bothered myself) were outside and now in the South Concourse (I think that is the Footy away Segregated Area?). There was a note on a missive or Buzz Newsletter which suggested the Halls (or some) might be free early in the New Year (they certainly intend to bring the Netball back to start their season).
I find it annoying that we have no Club Shop but understand it is part of the South Entrance re-build. Quite why we had to bend over backwards to provide one for CCFC I don't know (money?). I also find the Anecdote a complete waste but it seems rammed on match days but the service is abysmal. Now I have had a lengthy discussion with them upstairs about food, beverage and staffing and apparently getting temporary staff currently is a nightmare. Delaware North apparently are on continual training with the churn of staff and everyone admits there have been mistakes (the football requirement that bottle tops are removed - now corrected). Apparently for a short period chips were banned from sale on the concourse (Council) but that was quickly remedied.
I do think the overall organisation is watching what is said but it seems like a very large tanker that takes time to change direction. This may be because minds are very much on the Bond (which I understood was all but sorted for next year). We bought our STs last season for the two seasons and if I hadn't I suspect I would have become a TV watcher (I must admit I get more pleasure from watching Premier TV with their higher quality pictures and more exciting matches). I will continue with this season and then take a deep breathe and decide what next. I want to give them the chance to show a large experience improvement (I accept the team has been ripped to shreds but we have seen this before and it gets better). BUT get rid of the a$$hole announcer!